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COVID-19 Shipping **UPDATED** Nov 19th

19 November 2020
**update Nov. 19th 2020**

Based on current data it would appear that a second wave of COVID-19 is well underway. We are still shipping 5 days per week at the moment, however increased online shopping and the usual Holiday Season mail volumes combined with modified handling practices are beginning to affect delivery times. Canadian orders are moving along nicely at the moment however USA shipments are taking longer.

We received the following notice today from Canadapost regarding USA delivery times:

"Mail and parcels destined to all regions of the United States of America continue to be delivered. However, Canada Post and our partner, the United States Postal Service (USPS) are experiencing unprecedented volume across our networks. The increased volume combined with modified processes to protect employees and the public from the spread of COVID-19 are resulting in delays. We have adjusted our delivery standards to better reflect expected delivery times.

Our goal is to continue providing timely and reliable service. But in light of the current challenges, we have suspended the On-time delivery guarantee for XpresspostTM-USA and PriorityTMWorldwide until further notice."

We would like to thank our customers for their unwavering support and patience during these difficult times. Please take care of yourself, your loved ones and your neighbours, Stay safe everyone.

Gene & Lyn Evely
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